Turn Discord into a
Support Powerhouse
Professional ticket management with SLA tracking, escalation workflows, and powerful automation. Everything you need to deliver exceptional customer support - right inside Discord.
Everything You Need
Powerful features that scale with your business
Smart Ticketing
Users click a button, fill a form, and get instant support in private channels. Multiple ticket types, custom fields, and dropdown menus.
SLA Tracking
Monitor first response times with daily, weekly, and monthly analytics. See performance ratings and meet your SLA targets consistently.
Smart Escalation
Escalate tickets to senior support with full context. Custom escalation categories and role-based access control.
Auto-Responses
Instant replies when tickets are created. Keyword triggers, cooldowns, and smart timing to reduce response time.
Tags & Quick Replies
Save time with pre-written responses. Organize tickets with tags and respond to common questions instantly.
Ticket Transcripts
Full conversation history saved automatically. Search, filter, and export transcripts for compliance and training.
Simple, Transparent Pricing
Start free, upgrade when you need more
Free
- ✓10 tickets/month
- ✓1 ticket panel
- ✓Basic commands
- —TixBot branding
Pro
- ✓Unlimited tickets
- ✓Unlimited panels
- ✓Custom avatar & bio
- ✓Tags & Quick Replies
- ✓Auto-responses
- —Powered by TixBot
Business
- ✓Everything in Pro
- ✓Remove branding
- ✓SLA tracking
- ✓Custom embed colors
- ✓Priority support
Enterprise
- ✓Everything in Business
- ✓White-label (own bot)
- ✓Dedicated support
- ✓Custom integrations
- ✓SLA guarantees
Latest Updates
See what's new with TixBot
🎨 Business Tier Branding Controls
Business tier users can now completely remove TixBot branding, customize embed colors, and set custom footer text. Full white-label experience!
📊 SLA Tracking & Analytics
Track first response times with daily, weekly, monthly, and all-time views. See performance ratings and identify trends to improve your support quality.
🐛 Bug Fixes & Improvements
Fixed auto-close on user leave, improved escalation system reliability, and optimized dashboard loading times.